Online Traditional Chinese Medicine Consultation: Graphic and Text-Based Guidance from a Specialist

Our service offers customers the opportunity to receive medical advice from a Traditional Chinese Medicine specialist affiliated with Tertiary Grade A Hospitals in China, all online (The doctors we consulted are from top-tier hospitals in first- and second-tier cities, holding positions as chief or associate chief physicians.). We kindly ask our customers to cooperate with us to ensure the successful delivery of this service.

Here's how it works:

1. Purchase and Payment:
   Place and complete payment for this service.

2. Submit Information:
   Send an email to [email protected] with the following information, answering the questions from Question A to Question I. We will upload this information to an online hospital platform to help the doctor better understand your situation.

   • Question A: What is your name?
   • Question B: What is your gender?
   • Question C: What is your date of birth?
   • Question D: What are your height and weight?
   • Question E: How long have you been unwell?
   • Question F: Do you have any allergies?
   • Question G: What is your medical history?
   • Question H: Description of your current illness?
   • Question I: Do you have any previous medical reports, such as an Ultrasound or X-ray report? If so, please send them to us.
   • Question J: What medications are you currently taking?
   • Take a photo of your tongue under natural sunlight and send it to us.

3. Provide Specific Questions:
   List any specific questions you would like the doctor to answer.

4. Translation and Response:
   We will translate your questions into Chinese and forward them to the doctor. Once we receive the doctor's responses, we will translate them back into English and send them to you. This process typically takes up to 48 hours.

5. Refund Policy:
   Once the service has commenced, refunds will not be available. However, we will do our utmost to ensure your satisfaction.